Belconnen

Watch this video for more information on member only unstaffed access so you can begin recovery when it works for you.

Members have exclusive access to unstaffed hours meaning recovery bookings can be made anytime between 5am - 10 pm 7 days per week and gym and Pilates offer unlimited 24/7 access with no booking required. Once on a membership, door access is controlled via the Reset member app under ‘Access’. Ensure all location settings are allowed while using the app. The integration is via Door Guard which you will set up during sign up. We recommend always checking access control runs smoothly once during staffed hours before commencing unstaffed access.
Access to all recovery services requires a booking within the next 30 minutes. If your booking is more than 30 minutes away - the door won’t open just yet. Gym and Pilates do not require a booking and access is permitted 24/7 for members.
Open your Reset app, select ‘Access’ from the bottom menu and ‘Front Door Belconnen’ to open the door.
Always check your unstaffed access once during staffed hours before arriving for unstaffed access.
If you are having trouble making a booking please ensure you are booking from within the Reset member app. Download the app from the App Store ‘Reset Strength and Sports Recovery’.
Sign in to your profile.
Select the location pin from the top right corner and select the location you would like to make your booking with.
Once you have set your location, you can select the booking options you desire. Follow the steps all the way through to finalise your booking.